Refund policy

- All solid wood products have it's own style and characteristics, some cracks, spots and wood grains are normal.  We don't return goods if those characteristics don't affect the function of the product.

- All sold items are non-refundable.
If for any reason you are not happy with your purchase(s), please notify us in writing within seven days of delivery for an exchange or credit note valid for one year. we will arrange collection and you will be charged for the costs and expenses of returning the piece(s), which must be paid prior to the collection.

- We cannot accept returns of custom made, commissioned or bespoke pieces, damaged pieces, home ware, art, plants, unwrapped mattresses, bed linens, cushions or rugs. sale or discounted items, one off items and any items damaged after you have acknowledged receipt are also not eligible for exchange.

- Returns or refunds are not accepted for shipping delays caused by transit or weather, unless the company fails to provide photos of the completed product.